Privacy Policy

    Last updated: April 13, 2026

    1. Introduction

    Crevanta ("we," "our," or "us") operates the crevanta.ai website and the Crevanta commercial real estate document intelligence platform. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services.

    2. Information We Collect

    Account Information

    When you create an account, we collect your name, email address, company name, and role. We use Clerk for authentication, and your credentials are managed securely through their platform.

    Document Data

    When you upload commercial real estate documents (leases, rent rolls, operating statements, P&Ls) for processing, we temporarily process the document content to extract structured data. Uploaded documents are processed in-memory and are not stored permanently on our servers after extraction is complete.

    Usage Information

    We collect analytics data about how you use our platform, including pages visited, features used, and actions taken. We use Google Analytics for website analytics.

    3. How We Use Your Information

    We use your information to:

    • Provide, maintain, and improve our document intelligence services
    • Process commercial real estate documents you upload
    • Communicate with you about your account and our services
    • Analyze usage patterns to improve our platform
    • Comply with legal obligations

    4. Data Sharing

    We do not sell your personal information. We may share data with:

    • Service providers: Clerk (authentication), Vercel (hosting), Sentry (error tracking)
    • AI providers: We use AI models to process documents. Document content is sent to AI providers only for extraction purposes and is not used for model training.
    • Legal requirements: When required by law, subpoena, or court order

    5. Data Security

    We implement industry-standard security measures including HTTPS encryption, secure authentication via Clerk, and access controls. All data transmission is encrypted in transit using TLS 1.2+.

    6. Data Retention

    Uploaded documents are processed and the extracted structured data is stored in your account. Original document files are not retained after processing. Account data is retained for the duration of your account and deleted upon request.

    7. Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate data
    • Request deletion of your account and associated data
    • Export your extracted data
    • Opt out of marketing communications

    8. Cookies

    We use essential cookies for authentication and session management. We use Google Analytics cookies for website analytics. You can control cookie preferences through your browser settings.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.

    10. Contact Us

    For privacy-related questions or requests, contact us at privacy@crevanta.ai.